Quality Assurance - Allfix Ltd, Suppliers of Fasteners, Fixings, Tools, Sealants, Abrasives and Building Products

Quality Assurance and Quality Policy

Allfix Limited is committed to provide products and services that consistently meet the contractual requirements of all our customers. In support of this Quality Policy and in support of the clear guideline philosophy adopted by Allfix Limited 'The Customer is always our first priority'.

As an Employer

As an Employer the company will encourage a positive culture towards Quality, provide the appropiate level of resources, involve employees in the decision-making processes, monitor and review Quality standards and strive for continual improvement.

As an Employee

As an Employee, you can be assured of a safe, secure and pleasant working environment. Your responsibilities to Quality are for you to constantly strive for improvement in your work and to continually place quality and safety in all you achieve.

Company Policy on Quality and its implementation is directed by:
Safety & Quality Director - Martin Wild
To achieve this, the company is committed to these principles in every branch:

We will not compromise on quality, since the continual improvement in quality brings a consequent increase in the satisfaction of our customers and the success of our company.

It is also our objective to enhance our Company's reputation and capabilities in order to gain wider recognition in its field of expertise.

Customer Focus, by ensuring the company actively determine customer satisfaction and actively encourage development of new internal systems to improve efficiency in order to enhance fulfilment of customer delivery expectations.

The company shall ensure all employees will be provided with the appropriate training, tools, skills and motivation to meet or exceed the services of our customer needs.

Provide customers with professional advice, training, certification on selected product ranges where this is a statutory requirement; and offer statistics on customer usages, trends and future requirements.

Set measurable quality objectives at relevant functions and level within the organisation and to review the quality objectives at defined intervals, with the aim of continually improving the quality management system and the service to customers.

The recognition that to achieve these objectives, a genuine understanding of the present and future needs of our clients is essential, as is the need to ensure that the reasonable expectations of our clients are realised through the quality of services that we provide.

Provide a safe and suitable work environment as outlined in the Health and Safety Manual.

We shall establish and maintain an efficient and effective Quality System which conforms to the requirements of BS EN ISO 9001:2008.

Allfix Limited will constantly monitor its quality performance through internal audit, management review and customer feedback and will continually strive to improve the service that we provide by implementing effective, corrective and preventive measures.

Suppliers will be monitored and assessed for their overall performance, quality of products , new and alternative product ranges and training in product innovations.

All employees must be aware of their individual responsibilities for maintaining the quality standards and understand the reasons for maintaining the quality system. This quality policy has been approved by:

The Safety & Quality Co-Ordinator:
Company Safety and Quality Director:

This Quality Policy will be regularly reviewed by: Directors, General Manager, Safety & Quality Co-Ordinator for relevance and suitability. This policy is also reviewed when requested by an employee, and updated as and when necessary

Issue 10

BS EN ISO 9001/2008

All company policies procedures have been structured to meet the requirements of BS EN ISO 9001/2008 and have the endorsement of senior management personnel.

Commitment to Quality

ALLFIX are commited to ensure the companies commitment to quality is of the highest importance, that's why ALLFIX continually monitor the performance and quality of its suppliers products and service and ensure all staff are trained in the duties they are required to perform for optimum response.

ROSPA

RoSPA's mission is to save lives and reduce injuries. The Royal Society for the Prevention of Accidents is a registered charity established more than 90 years ago that aims to campaign for change, influence opinion, contribute to debate, educate and inform - for the good of all. By providing information, advice, resources and training, RoSPA is actively involved in the promotion of safety and the prevention of accidents in all areas of life - at work, in the home, on the roads, in schools, at leisure and on (or near) water.